Legal

Privacy Statement

IMPORTANT! PLEASE READ THIS PRIVACY STATEMENT AND TERMS & CONDITIONS CAREFULLY BEFORE USING THIS SITE.

Revised: October 5, 2017

Thank you for visiting FlyLAX.com. Los Angeles World Airports (LAWA) strives to provide online resources in a safe, secure manner that respects your privacy when you visit our sites.

This privacy statement addresses the collection, use, disclosure and security of information that may be obtained by the City of Los Angeles. In using the FlyLAX.com website, you agree to do so in accordance with the privacy policies of this statement. In addition, this is to advise you that, irrespective of any use to which LAWA may put such information, some of it may be subject to disclosure under the California Public Records Act, if it is requested.

Collecting Information About You

Los Angeles World Airports (LAWA) is committed to helping its visitors experience at and through the Airport to be as smooth and hassle-free as possible. To aid in that commitment, you can visit and enjoy our website without disclosing any personal information about yourself. However, there may be times, such as when you subscribe to our e-newsletter, enter a contest or sign-up for our flight tracker service, at which we will ask you to provide certain information about yourself, such as your name, mailing address, telephone number, e-mail address, license plate information, birth date, gender, occupation, personal and/or travel interests, etc. BY PROVIDING THIS INFORMATION, YOU ARE GIVING LAWA AND ITS AGENTS PERMISSION TO USE YOUR INFORMATION AS DESCRIBED HEREIN, INCLUDING, WITHOUT LIMITATION, TO OFFER YOU PRODUCTS AND SERVICES THAT MAY BEST MEET YOUR FUTURE NEEDS. LAWA may also contact you to solicit your opinion on your current and future Airport experiences. Whether or not you choose to provide such information is completely your own choice, but if you choose not to provide the information we request, you may be unable to access certain services, offers and content on our website.

Using Information About You

We use the personally identifiable information you provide for purposes such as analyzing trends and statistics, monitoring parking activity, informing you of new services and offers and providing you with information about LAWA. We may contract with companies to provide certain services including credit card processing, data management promotional services, etc. In doing so, we may provide these companies with the information needed for them to perform the services requested by LAWA. We require that these contractors make no other use of such information.

Cookies

To help us serve you better, we collect information that does not identify you personally, but rather identifies your computer or browser. This is done by using files called cookies and by tracking IP addresses. Cookies operate in the background and can be turned off if you wish. If you choose not to accept cookies, some pages or services on the site may not function properly.

Security

Several tools, policies and protocols are used to safeguard the submission of information through the portal. Security measures have been integrated into the design, implementation and day-to-day operations of the entire operating environment as part of our continuing commitment to the security of electronic content as well as the electronic transmission of information.

In order to further secure your privacy, do not divulge any sensitive information (e.g. passwords) to anyone in a phone call or email. When you are finished with those applications that are password protected or required the input of your sensitive information, it is always recommended that you close or otherwise exit the browser page.

DISCLOSURE OF INFORMATION

ALTHOUGH UNLIKELY, IN CERTAIN INSTANCES, WE MAY BE REQUIRED BY COURT ORDER OR SUBPOENA TO DISCLOSE YOUR PERSONAL INFORMATION. MOREOVER, SOME OF YOUR PERSONAL INFORMATION, LIKE YOUR NAME, ADDRESS, PHONE NUMBER, GENDER, BIRTH DATE, OCCUPATION, PERSONAL AND/OR TRAVEL INTERESTS MAY BE SUBJECT TO DISCLOSURE TO THIRD PARTIES WHO REQUEST IT UNDER THE CALIFORNIA PUBLIC RECORDS ACT. WE MAY ALSO DISCLOSE YOUR INFORMATION TO ENFORCE OR APPLY OUR TERMS AND CONDITIONS OF THIS WEBSITE.

Links to other sites

Please note that sub-portals and/or specific pages may contain additional or different privacy statements. The LAWA website may include links to other sites, especially of federal agencies or airlines. When you link to another site, you are no longer on our site and are subject to the privacy policy of the new site. The City of Los Angeles and LAWA do not endorse, support or otherwise promote any private or commercial entity that may be reached through links on our website.

The City of Los Angeles and LAWA make no claims, promises or guarantees about the accuracy, completeness or adequacy of the contents of this website and expressly disclaim liability for errors and omissions in the contents of this website. No warranty of any kind, implied, expressed or statutory — including but not limited to opinions or statements made by third parties, information provided by individuals other than the website operator — is given with respect to the contents of this website or its hyperlinks to other internet resources.

Email

Email is not a secure form of transmission. As such, FlyLAX.com does not recommend that you submit sensitive or personally identifiable information via email. If you choose to provide us with personal information in an email, we may use the e-mail and the information contained within it to improve our service to you or to respond to your request. Sometimes, we may forward your e-mail to other City of Los Angeles employees who may be better able to help you, and this staff may be employed by a different department within the City. Except for authorized law enforcement investigations or as required by law, we do not share our email with any other organizations outside of the City of Los Angeles.

Opting Out

As mentioned above, LAWA will occasionally send promotional material via e-mail or by other means. If you do not want to receive such promotional items, you can remove yourself from our e-mail list at any time by clicking on the unsubscribe link at the bottom of every e-mail.

Changes to this privacy statement

Revisions to this privacy statement will be posted to this location so that you will know the type of information we collect and how that information is used. We will also post the last date of revision at the top of this page.

Our goal is to provide a private, efficient and friendly digital government experience. If you have comments or questions regarding privacy at FlyLAX.com, please contact us using our Comments/Contact Us page.

Terms & Conditions

Permission to use Documents (such as press releases, datasheets and FAQs) from this server ("Server") is granted, provided that (1) the below copyright notice appears in all copies and that both the copyright notice and this permission notice appear, (2) use of such Documents from this Server is for informational and non-commercial or personal use only and will not be copied or posted on any network computer or broadcast in any media, and (3) no modifications of any Documents are made. Use for any other purpose is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

Documents specified above do not include the design or layout of the FlyLAX.com website or any other Los Angeles World Airports (LAWA) owned, operated, licensed or controlled site. Elements of LAWA websites are protected by trade dress, trademark, unfair competition, and other laws and may not be copied or imitated in whole or in part. No logo, graphic, sound or image from any LAWA website may be copied or retransmitted unless expressly permitted by LAWA.

LAWA AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS SERVER FOR ANY PURPOSE. ALL SUCH DOCUMENTS AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. LAWA AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. IN NO EVENT SHALL LOS ANGELES WORLD AIRPORTS (LAWA) AND/OR ITS RESPECTIVE SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF INFORMATION AVAILABLE FROM THIS SERVER.

THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS SERVER COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. LAWA AND/OR ITS RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S) DESCRIBED HEREIN AT ANY TIME.

LINKS TO THIRD PARTY SITES.

THE LINKS IN THIS AREA WILL LET YOU LEAVE THE LAWA SITE. THE LINKED SITES ARE NOT UNDER THE CONTROL OF LAWA AND LAWA IS NOT RESPONSIBLE FOR THE CONTENTS OF ANY LINKED SITE OR ANY LINK CONTAINED IN A LINKED SITE, OR ANY CHANGES OR UPDATES TO SUCH SITES. LAWA IS NOT RESPONSIBLE FOR WEBCASTING OR ANY OTHER FORM OF TRANSMISSION RECEIVED FROM ANY LINKED SITE. LAWA IS PROVIDING THESE LINKS TO YOU ONLY AS A CONVENIENCE, AND THE INCLUSION OF ANY LINK DOES NOT IMPLY ENDORSEMENT BY LAWA OF THE SITE.