Public Feedback
LAX Infoline (855) 463‑5252 │
Email
LAX Parking Infoline (310) 646‑2911 │
Email
For TTY, please call California Relay Service at (800) 735‑2929
24-hour LAX Construction Hotline (310) 649‑LAWA (5292) │
Email
Please select the appropriate comment form from the list below to expedite assistance. Thank you for your feedback!
1 General Comment Form
To help you obtain information as quickly as possible, we have compiled this list of questions frequently asked by travelers and other visitors. If you still have questions after reviewing this information, please feel free to send us your comment about the airport by filling in the information below.
For comments to other City of Los Angeles departments, click here.
2 LAX Ground Transportation Comment Form
In our efforts to provide quality ground transportation services at LAX, we welcome your comments and/or complaints.
3 LAX Parking Comment Form
Complete this form if you have a concern, comment or suggestion you would like to share about parking in LAX.
4 Travelers with Disabilities Feedback Form
Complete this form if you have a concern, comment or suggestion you would like to share with our DISABILITY OFFICE. Please use the Public Feedback form if your submission is not related to a traveler with a disability. If this is in reference to an incident you experienced at the airport please provide as much information as possible such time, date, location, name(s), etc. This will help us in investigating the matter.
5 Lost And Found Form
The LAX Lost and Found is managed by the Airport Police Division. The mission of the Airport Police Lost and
Found
Unit is to reunite the public with lost items. Our team uses Crowdfind to manage lost Items and inquiries. A
claim
is a method of inquiry and it is not a police report. We are not affiliated with third party websites that help
search for lost items. Using a third-party service, will not expedite your claim with us.
We receive lost items from various areas of the airport. To inquire about a lost item, please select the
appropriate box.
Frequently Asked Questions:
To search for an item lost in public areas such as ticketing, curbside, baggage claim, gate area, stores, LAX-IT, airport parking lots, click here.
Claims are closed for one of the following reasons:
- We did not receive your item.
- We did not receive the information requested to verify ownership.
- You did not recover your item within 90 days.
Other Lost and Found Inquiries:
Airline - Lost suitcase or items left on an aircraft, click here.
Dining & Shopping, click here.
Transportation, click here.
- Greenline, ADA Airline Connector & Employee (ABM)
- Economy Lot E (310) 893-4676
1-866-iFlyLAX for flyaway concerns (lost and found)
U.S. Customs – Lost Passports (310) 665-4560
6. LAX Construction Hotline
Have a comment, questions or concern about LAX Construction? You can call, email or fill out the following form and we will respond.
- Comment Form
- 310-649-LAWA (5292)
- Email
7. LAX Gold Stars
At LAX, we strive to create LAXceptional Xperiences for all of our guests.
If you’ve received gold-star service from any of our employees, we’d love to hear about it!
6. LAX Construction Hotline
Have a comment, questions or concern about LAX Construction? You can call, email or fill out the following form and we will respond.
- Comment Form
- 310-649-LAWA (5292)
7. LAX Gold Stars
At LAX, we strive to create LAXceptional Xperiences for all of our guests.
If you’ve received gold-star service from any of our employees, we’d love to hear about it!
For comments and suggestions regarding this website, please send your emails to the LAWA Webmaster.